Clear terms forbuilding with AI.

You accept these Terms when you create an Account and confirm acceptance, access or use the Service after being presented with them, purchase a Plan or Credits, use an API key, or enter into an Order Form that incorporates them. If you do not agree, do not access or use the Service.

If you use the Service for an organisation, you confirm that you have authority to bind that organisation. In that case, “you” and “Customer” refer to the organisation, and you are an Authorised User acting for it. If no organisation is involved, you are the Customer personally.

The contract may include an Order Form or enterprise agreement, these Terms, the applicable Plan and checkout information, the Privacy Policy, the Cookie Policy and, where Aetherion processes personal data for a Customer, an executed Data Processing Addendum.

If documents conflict, an executed Order Form or enterprise agreement prevails for its specific commercial subject matter; an executed Data Processing Addendum prevails for processor obligations; then these Terms apply. The Privacy Policy explains processing for which Aetherion acts as controller and does not reduce contractual or statutory rights.

Features, Credits, storage, active Projects, publishing, API access, rate limits, support and other entitlements depend on the Plan. The current Plan details displayed at checkout or in your Account form part of the contract for that billing period.

We may improve, replace or discontinue features. We will use reasonable efforts to give advance notice if a change materially reduces a core paid feature during an active paid period, unless the change is required urgently for law, security, abuse prevention or a Third-Party Service. Any mandatory remedy remains available.

A feature identified as beta, preview, experimental, early access or similar may be incomplete, change without notice and be suspended or withdrawn. It is provided for evaluation, without a service level or commitment that it will become generally available.

You grant Aetherion and its subprocessors a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, transform, display and otherwise process Customer Content only as reasonably necessary to provide, secure, maintain, troubleshoot and support the Service; follow your sharing, publishing and integration instructions; comply with law; and enforce the contract.

This licence lasts only for as long as needed for those purposes, including limited backup, recovery, security and legal-retention periods. Public content and Feedback are subject to the additional licences below.

You confirm that you have all rights, permissions and lawful bases required to submit Customer Content, instruct its processing and use the resulting Project. You must not submit confidential, personal, regulated or third-party material unless you are entitled to do so and have configured appropriate safeguards.

We may use de-identified and aggregated Usage Data to measure, secure and improve the Service. We do not claim ownership of Customer Content. If we introduce an option to use identifiable private Customer Content for general model training or a materially different purpose, we will provide clear notice and obtain any choice or consent required by applicable law.

AI Output may be inaccurate, incomplete, insecure, offensive, outdated, non-unique or unsuitable. Similar Inputs may produce similar or identical Output for different users. Output may not qualify for intellectual-property protection and may contain material subject to third-party rights.

Aetherion does not warrant that Output is error-free, secure, original, non-infringing or fit for a particular purpose. You are responsible for reviewing, testing, validating, editing and lawfully using Output before relying on it, publishing it or placing it into production.

You remain responsible for posts, comments, ratings, shared Projects and other contributions. We may moderate, restrict or remove content that violates the contract, creates legal or security risk, or materially harms the Community. We do not endorse user content and are not responsible for another user’s statements, code or resources.

An estimate may be shown before an operation. The final charge may depend on actual provider usage, tokens, images, stages, retries, quality, media type or other metered resources. The Account ledger is the primary record of Credit grants, reservations, charges and refunds, subject to correction of an obvious error.

The Service may reserve Credits before work begins and settle the final charge afterwards. If the platform records an operation as failed or cancelled before a usable result is delivered, the automated ledger may release or refund the relevant reservation. An operation that returns Output or consumes the requested provider resources may still be charged even if you decide not to use the result.

We may correct duplicate, fraudulent or erroneous Credit entries and will provide a reasonable explanation on request. We will not remove purchased Credits contrary to mandatory law or a specific expiry promise made at purchase.

A paid subscription automatically renews for successive periods equal to the selected monthly or annual billing interval until cancelled. The renewal charge is taken at the start of each renewal period using the stored payment method.

You may stop automatic renewal at any time through the billing controls made available in the Account. Cancellation normally takes effect at the end of the current paid period, and access continues until then unless the Account is suspended for another reason.

An upgrade may take effect immediately and may create a prorated charge. A downgrade or billing-interval change may be scheduled for the end of the current billing period. The confirmation shown before the change and the resulting billing record control the effective date and price.

If a payment fails, we or the payment provider may retry it and notify you. We may restrict paid features after any applicable grace period and may end the subscription if payment remains outstanding. You remain responsible for charges validly incurred before suspension or termination.

Except where the checkout, an Order Form or mandatory law states otherwise, paid subscription periods and purchased Credits are non-refundable and we do not provide prorated refunds because you stop using the Service or cancel before the end of a paid period. This does not affect remedies for an incorrect charge, a proven platform billing error or a right that cannot lawfully be excluded.

If you are a consumer, you may have a statutory right to cancel an online service contract during a 14-day cooling-off period. To exercise it, email hello@aetherionlabs.co.uk with your Account email and purchase details. If you expressly requested that the Service start during the cooling-off period, we may deduct or charge the proportionate value of Services supplied before cancellation where the law permits. Your statutory rights are not affected.

If you voluntarily provide product ideas or Feedback, you grant Aetherion a worldwide, perpetual, irrevocable, transferable, sublicensable and royalty-free licence to use it for any lawful purpose without payment or attribution. Feedback does not include Customer Content merely because it appears in a support request.

If you believe content available through the Service infringes your intellectual-property, privacy or other legal rights, email hello@aetherionlabs.co.uk with your identity, the affected work or right, the exact location, the basis of the complaint and a statement that the information is accurate. We may request verification and take proportionate action.

You may stop using the Service, cancel renewal or request Account deletion. Either party may terminate for a material breach that is not cured within 30 days after written notice, unless the breach cannot be cured or immediate termination is reasonably necessary for law, security or serious abuse.

We may discontinue a free or trial Plan on reasonable notice. If Aetherion terminates a prepaid paid Service without cause, we will provide a prorated refund for the unused period unless a replacement service is agreed. No refund is due where termination results from your material breach, fraud, abuse or non-payment, except where law requires otherwise.

Export important Customer Content before the Plan or Account ends. After termination, access may stop immediately or at the end of the paid period. We may retain Customer Content for a limited recovery period and then delete or anonymise it according to the Privacy Policy, deletion workflows, backup cycles and legal duties.

Termination does not affect rights and liabilities accrued beforehand. Provisions concerning ownership, licences needed for retained public copies, payment, confidentiality, disclaimers, liability, indemnity, dispute terms and any provision intended by its nature to survive will continue.

We are responsible for loss or damage that is a foreseeable result of our breach of the contract or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, caused by your breach or avoidable through reasonable action. The Service is supplied for personal and business-building use; if you use it for commercial purposes as a consumer, we are not responsible for business losses to the extent permitted by law.

Neither party is liable for indirect, incidental, special, exemplary, punitive or consequential loss, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill or reputation, whether direct or indirect. Aetherion is not liable for loss or corruption of data to the extent it could reasonably have been avoided by maintaining an export or backup.

Subject to the liabilities that cannot be limited, Aetherion’s total aggregate liability arising out of or in connection with the contract in any 12-month period will not exceed the greater of £100 and the total fees paid or payable by you to Aetherion for the Service during the 12 months immediately before the first event giving rise to the claim.

The limitations apply regardless of the legal theory and reflect the allocation of risk in the Service and its pricing. They do not limit your obligation to pay valid charges or either party’s liability for infringement of the other party’s intellectual property.

The contract and any non-contractual dispute or claim arising from it are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

The laws of England and Wales govern the contract, but you retain any mandatory protections of the law of the country where you live. You may bring proceedings in the courts available under applicable consumer law, including the courts of the part of the United Kingdom or other country where you live where mandatory law permits.